Contact Us - GlucoZeal
📞 Customer Support

We're Here to Help

Have a question, concern, or need assistance? Our team is just one email or phone call away — real people who actually read every message.

📱
Call or Text Us
Speak directly with our support team
+1 (219) 249-0981

📞 Call Now
Available: Mon – Fri · 9:00 AM – 5:00 PM (MT)
SMS also accepted at this number
⏱️
We Respond Within 24 Hours
Our care team replies to every email within 24 business hours, Monday through Friday.
Weekend emails are answered first thing Monday morning.

📝 How to Contact Us by Email

Follow these 5 simple steps to get the fastest response from our team:

1
Open Your Email
Open whichever email app you use (Gmail, Outlook, Apple Mail, Yahoo, etc.) and click "Compose" or "New Email."
2
Address the Email
In the "To:" field, type: support@glucozeal.com
This is our official support channel and primary communication method.
3
Use the Correct Subject Format
In the subject line, follow our format: [PRIORITY SUPPORT] - [Your Topic] — see the format box below for examples.
4
Fill in the Body
Include the details we need to help you fast (see checklist below). The more information you provide, the quicker we can resolve your request.
5
Hit Send
Click Send and you'll receive our response within 24 business hours. A real person from our care team will read your message — no bots, no scripts.

✏️ Email Subject Format

To help us find and respond to your message faster, please use this format in your email subject line:

Required Subject Format
[PRIORITY SUPPORT] - [Your Topic]
Examples:
[PRIORITY SUPPORT] - Order Status [PRIORITY SUPPORT] - Refund Request [PRIORITY SUPPORT] - Address Change [PRIORITY SUPPORT] - Cancel Subscription [PRIORITY SUPPORT] - Damaged Package [PRIORITY SUPPORT] - Product Question
💡 Pro Tip
The "Send Email Now" button at the top of this page already includes the correct subject format — just add your topic and you're ready to go.

📋 What to Include in Your Email

To help us resolve your request as quickly as possible, please include the following in your message:

  • Your full name — the name used when placing your order
  • Email address used for your purchase (if different from sender)
  • Order number — found in your order confirmation email (e.g., #GZ-12345)
  • Detailed description of your question, concern, or issue
  • Photos or screenshots when relevant (damaged items, app issues, etc.)
  • Previous correspondence reference if you've contacted us before about the same topic

🤝 How We Can Help

We Can Help With
  • Order tracking and shipping updates
  • Refunds within our 60-day guarantee
  • Subscription management & cancellation
  • Address changes or shipping corrections
  • Damaged or missing items
  • Product usage instructions
  • Technical issues with the app
  • Billing & account questions
  • General product information
  • Pre-purchase questions
⚠️Talk to Your Doctor For
  • Medical advice or diagnosis
  • Whether GlucoZeal is right for your health condition
  • Drug interactions with medications
  • Personalized dosage recommendations
  • Symptoms you're experiencing
  • Treatment plans or alternatives
💙 A Note About Medical Questions
For any health-related questions, please consult with your doctor or pharmacist. They know your health history and can provide the safe, personalized guidance you deserve. We care about your safety — and these questions deserve professional expertise.

ℹ️ Quick Information

Business Hours
Monday - Friday
9:00 AM - 5:00 PM (MT)

Emails received outside business hours will be answered the next business day.
🌐
Language
Our customer support team responds in English.

We aim to make our responses clear and easy to understand for all customers.
💰
60-Day Guarantee
Not satisfied? You're protected by our 60-Day Satisfaction Promise.

Email us within 60 days of delivery for a refund — no hassle.
🔓
Easy Cancellation
Have a subscription? Cancel anytime with one email.

No phone calls, no retention scripts, no hassle.
📍 Business Information
Company
GlucoZeal
Premium Wellness Products
Phone / SMS
+1 (219) 249-0981
Mon – Fri · 9 AM – 5 PM (MT)
Mailing Address
19655 E 35th Drive, Suite 100
Aurora, CO 80011
United States
💙
Real People, Real Help
You're not a ticket number to us. Every email and call is handled by a real person on our care team, and we genuinely want to help. We built GlucoZeal to be different — and that starts with how we treat you.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

Copyright © GlucoZeal. All Rights Reserved. 19655 E 35th Drive Suite 100 Aurora, CO 80011